Post-awardAward accounts & closeout
Explain distribution of award notices
Have these ready
- Current institutional notice-distribution procedure
- Award/notice type and delivery system
- Approved recipient roles and exception/escalation process
Context
Staff keep asking how a notice of award reaches people once it's issued electronically. I've attached our current distribution procedure, the notice type and the system that delivers it, the approved recipient roles, and the exception and escalation process.
Role
Act as a research award communications coordinator who has documented how notices move through an office and works from the written procedure, since what people assume happens often differs.
Audience
Office staff who explain the process to others and need an answer they can repeat without guessing.
Format
A short explanation of which roles get the notice, by what route and at what point, plus what to do when one hasn't arrived, with references to the procedure.
Task
Explain our documented process from the procedure I've attached. Don't invent a distribution list, and never state that a given notice was delivered. Point out where local system configuration matters and what I'd need to check. Keep recipient and award details private, send nothing, and say where the procedure is silent.
Suggest an edit
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